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Privacy Policy

Effective Date: March 31, 2025

At Altruistic Freelancer, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our platform (the “Platform”) or engage with our services. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from Users (businesses, individuals, entrepreneurs) and Sellers (freelancers). The types of information we collect include:

  • Personal Identification Information: This includes details like your name, email address, phone number, billing address, and other relevant information that you provide when signing up, filling out forms, or communicating with us.
  • Account Information: This includes information related to your Altruistic Freelancer account, such as your username, password, profile details, and payment details.
  • Transaction Data: We collect transaction-related information, such as payments made or received, billing details, and any issues related to the service you have accessed through the Platform.
  • Usage Data: We collect data related to how you interact with the Platform. This includes your IP address, device type, browser type, referring URL, and other analytics-related information.
  • Communication Data: Any information provided when you contact us, including customer support inquiries or feedback.

2. How We Use Your Information

We use the information we collect to provide and improve our services, including:

  • Account Management: We use your information to create and manage your account, process payments, and ensure a smooth experience for you while using the Platform.
  • Service Delivery: We use your data to facilitate communication between Users and Sellers, handle transaction disputes, and ensure services are delivered as agreed upon.
  • Improvement of the Platform: We analyze usage data to enhance our services, develop new features, fix bugs, and optimize performance.
  • Marketing and Communications: We may use your contact information to send updates, promotions, and other marketing materials about services that may interest you. You can opt out of these communications at any time.
  • Legal Compliance: We may use your information to comply with legal obligations, respond to lawful requests, and resolve disputes.

3. How We Protect Your Information

We take the protection of your information seriously. We implement a variety of security measures, including encryption, firewalls, and access controls, to safeguard your data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure the security of information transmitted through our Platform.

4. Sharing Your Information

We may share your information under the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist with the operation of the Platform, such as payment processors, hosting providers, and analytics services.
  • In Compliance with Laws: We may disclose your information when required to do so by law or in response to valid legal processes, such as subpoenas or court orders.
  • Business Transfers: If Altruistic Freelancer undergoes a business transition, such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies allow us to remember your preferences, analyze usage patterns, and offer personalized content. You can adjust your browser settings to reject cookies, but some features of the Platform may not function properly without them.

6. Your Rights and Choices

As a User or Seller, you have certain rights concerning your personal information, including:

  • Accessing Your Data: You can request a copy of the personal information we hold about you.
  • Updating Your Information: You can update or correct your information at any time through your account settings.
  • Opting Out of Marketing Communications: You can opt out of promotional emails by following the unsubscribe instructions in each communication.
  • Deleting Your Account: You may request the deletion of your account and associated data by contacting us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your data, please contact us at:
Email: altruisticfreelancer@gmail.com